Roundster.gg

1. Introduction

Roundster.gg ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chess coaching platform.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and profile picture from your Google account
• Chess Profile Data: Your Lichess and Chess.com usernames, ratings, and titles (if provided)
• Payment Information: Processed securely through Stripe; we do not store your full payment details
• Usage Data: Information about your coaching sessions, interactions, and preferences
• Device Information: Browser type, IP address, and device identifiers

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Match players with appropriate coaches
• Process payments between players and coaches
• Communicate with you about sessions and updates
• Improve and personalize our Service
• Ensure safety and prevent fraud

4. Voice and Session Data

Our coaching sessions involve real-time voice communication. We do not record or store voice conversations unless explicitly required for dispute resolution, in which case you will be notified. Session metadata (duration, participants) may be retained for service improvement and billing purposes.

5. Third-Party Services

We integrate with the following third-party services:

• Google: For authentication
• Stripe: For secure payment processing
• Lichess & Chess.com: For chess profile verification
• Daily.co: For voice communication during sessions

These services have their own privacy policies, and we encourage you to review them.

6. Data Sharing

We do not sell your personal information. We may share your data:

• With coaches/players for session facilitation (limited profile information)
• With service providers who help operate our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability

To exercise these rights, please contact us at support@roundster.gg.

9. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@roundster.gg.